Delivery

Currently we only deliver to destinations within the United Kingdom (excluding Channel Islands) & Ireland. If you would like delivery outside of these destinations, please contact us and we will provide you with a quote dependent on the size and weight of your purchase.

We offer free collection from our London address in Hither Green, SE13. If you would like to select this option at the check out, we will send you an email with the full address and arrange a suitable day and time with you for pick up.

We aim to deliver your purchases in the quickest and safest way. All orders are posted within 1-5 days (excluding bank holidays and weekends), except for large, bulky items which can take up to 14 days to dispatch. If you need your order urgently, please get in touch and we will see if we can accommodate your requirements.

Prices for shipping are based on a combination of weight and volume with a minimum of £3.99 for the smallest items posted to the UK, and £7.80 posted to Ireland.

Once you have received your package, please inspect all goods and inform us if anything has arrived damaged as soon as possible. All returns have to be made within 14 days of receipt in order to qualify for a refund - please see our returns policy for more information.

Deliveries may be subject to import taxes, customs duties and/or fees imposed (e.g. handling fees) dependent on your location. It is the buyer’s responsibility to pay for these additional costs.

If you have any questions please email info@ev-home.co.uk

Packaging

We try to be as eco conscious with our packaging as possible, and therefore sometimes recycle old boxes and padding materials. We always ensure that the packaging is sturdy and your items are packed securely.